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Log in / log out

  • eduroam – How to log in with my school account
  • eduroam – How do I connect to eduroam on Windows 11?
  • SMARTEYE-Secure – How to connect a device automatically to the internet – secured Wi-Fi
  • How to log off a device from the internet automatically? – wired and Wi-Fi
  • SMARTEYE-Guest – How to log in a device onto the internet manually – wired and open Wi-Fi
  • SMARTEYE-Guest – How to log off a device from the internet manually – wired and open Wi-Fi
  • How to retrieve my username and password?
  • How many devices can I connect to the internet?
  • I previously already registered, but forgot my username or password
  • Can I share my username and password with anyone else?

Troubleshooting

  • Deleting preferred wireless networks on Mac OSX
  • How do I find my device’s MAC address
  • Slow internet connection and interruptions: updating operating system and advanced Wi-Fi settings

Connections

  • Which connection options are available?
  • Which type of cable do I require to connect my device?

Devices

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  • How can I connect my Playstation 4 or Playstation 5?
  • How can I connect my SmartTV?
  • How can I connect my Wi-Fi printer, Chromebook, Chromecast, Airplay, etc?
  • How can I connect my X-Box?

Miscellaneous

  • How to surf the Net from a different location than home (= roaming)?
  • My Dashboard: basic data limit and checking usage, ordering extra data, changing your password, verifying available sessions, logging off from a hotspot

Usage

  • Order extra volume
  • I use up a lot of data but don’t know how
  • Unlimited data

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  • I previously already registered, but forgot my username or password

I previously already registered, but forgot my username or password

< 1 min leestijd

In your mailbox #

After successful registration, a confirmation email was send to the email address registered.

Verify your mailbox and search for SmartEye. You should find an email confirming your personal username and password.

Requesting new password #

It is also possible to request a new password via Mijn Dashboard op My Dashboard.

The email address you enter should be matching the one during registration for this procedure to work.

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Still stuck? How can we help?

How can we help?

How many devices can I connect to the internet?Can I share my username and password with anyone else?
Table of Contents
  • In your mailbox
  • Requesting new password
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Copyright © SmartEye BV - Algemene voorwaarden - Privacybeleid
De vermelde internetsnelheden zijn theoretische maximumsnelheden bij aansluiting van een pc of laptop op de SI apparatuur met een netwerkkabel. De werkelijke internetsnelheid kan beïnvloed worden door verkeer op het internet en andere technische factoren (zoals wifi, interne bekabeling, processor,…).